We want you to love your custom chips.
If you are not satisfied for any reason with the final product, you may return your purchase for a replacement or refund within 30 days of receipt. That said, we may ask you to approve a final printing proof if you're ordering Specialty Chips or you are ordering a very large number of Clay Poker Chips. If you approve a final design and then change your mind about the chips after they've been we cannot offer you a refund.
Also, we offer samples for $1 with $2-3 shipping so you can evaluate our chips in person before committing to a large purchase. We also have a Photo Gallery that we hope helps when evaluating quality.