Your satisfaction is our top priority. If you're not absolutely satisfied with your purchase, you can return it for a full exchange, credit or refund within 30 days of receipt (regardless of customization). Return shipping is free if you're in the U.S.A..
One caveat: For special projects, we will ask you to either approve a physical sample or digital proof. Once approval is given we can only refund or replace defective prints as any artwork errors should be caught during the proof approval process.